Info

Shipping

Free Domestic Shipping 

Please allow for up to 3 business days for the processing of your order.  A shipping confirmation with tracking will be sent after the order has been shipped. Domestic shipping will be shipped via USPS. We are not responsible for items lost, damaged, or stolen in the mail. 

For international shipping, please first email us at info@suzannerae.com so that we can better service your needs.

 

Returns and Exchanges

You may return or exchange your items within 10 days of receipt.

All merchandise must be unworn and unwashed in order to be considered for a return or exchange.

To complete your return, we require a receipt or proof of purchase.

All sale items are final sale.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Returns and exchanges should be shipped to:
Suzanne Rae
60 Sunnyside Avenue
Brooklyn, NY 11207
347.746.4380
Attn: Customer Service

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Please ship using a trackable shipping service or purchasing shipping insurance. We do not accept liability of missing packages or damaged or returned goods.

We reserve the right to refuse any returns that do not comply with the conditions stated above.

 

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For any additional questions, please don't hesitate to contact us at:

info@suzannerae.com

347.746.4380

 

Thank you!